QUETTA: Governor Balochistan, Jaffar Khan Mandokhail, has stated that delays in the provision of justice are a form of injustice, a bitter reality that disproportionately harms the poor and underprivileged.
The Governor made these remarks during his weekly public hearing at the Provincial Ombudsman Office, which was convened at the Governor House in Quetta. This forum allows citizens to submit complaints against various government departments.
Governor Mandokhail emphasized that the poor suffer twice: first from the original crime or grievance, and second from a slow and cumbersome legal process. He highlighted the role of the Quasi Court, functioning through the Governor House Complaints Cell, as a vital institution designed to operate like a regular court but with a focus on ensuring the speedy resolution of public grievances.
During the hearing, the Governor issued a directive to all government departments, urging them to enhance the efficiency of their service delivery and take concrete measures to eliminate all forms of irregularities. He stated that good governance is fundamentally dependent on timely social justice, the protection of human rights, and enabling broad public participation in political and economic activities.
Heads of departments and institutions were instructed to address legitimate public complaints promptly and to ensure the rights of complainants are safeguarded.
Concluding the session, Governor Mandokhail commended the efforts of his Governor House team, singling out Additional Secretary Abdul Ghafoor Kakar for his role in facilitating the public complaint process. He reiterated that the Provincial Ombudsman Office serves as an effective mechanism to provide affordable and timely justice, particularly for those who cannot afford the high costs of prolonged legal battles.
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